Hackers are now breaking into business tools to steal crypto money. This scary new attack targets customer management systems.
Companies use customer relationship management (CRM) tools to track their clients. These systems store important information and help businesses stay organized.
But now, hackers have found a way in. They create fake accounts in CRM systems and start sending dangerous messages to customers.
The goal? Tricking people into sharing their crypto wallet “seed phrases.” These phrases are like secret passwords that control your digital money.
“Once a hacker has your seed phrase, they can empty your entire crypto wallet,” says cybersecurity expert Mark Watson. “It’s like handing someone the keys to your safe.”
What makes this attack so sneaky is that the messages look legitimate. They appear to come from a company you already do business with. The hackers even use real customer information to make their messages more convincing.
When users receive these messages, they might see requests to “verify” their wallet for security reasons. But it’s all fake.
The technique, nicknamed “PoisonSeed,” has already stolen millions in cryptocurrency. Security researchers spotted this trend growing rapidly in recent months.
Small businesses are at the highest risk. Their CRM systems often have weaker security than big companies.
“Many businesses don’t realize their customer management system could be a gateway for crypto theft,” explains tech security advisor Leila Chen. “They’re focused on sales, not security.”
To stay safe, businesses should:
- Use two-factor authentication on all CRM accounts
- Regularly check for suspicious new user accounts
- Train staff to spot unusual activity
- Update security settings frequently
For everyday crypto users, remember that legitimate companies will never ask for your seed phrase. Those words should stay private forever.
Some crypto exchanges have started warning customers about these new threats. Educational campaigns are helping users understand the risks.
As digital money becomes more popular, hackers keep finding new ways to steal it. The battle between security experts and criminals continues to evolve.
What’s most concerning is how these attacks abuse trust. When messages come from systems we recognize, we let our guard down.
The future of digital finance depends on better security measures. Both companies and customers need to stay alert as these threats grow more sophisticated.
Protect your digital assets by questioning any message that asks for sensitive information. When in doubt, contact companies directly through their official website, not by replying to messages.
The world of cryptocurrency offers exciting possibilities, but it comes with serious risks. Staying informed is your best defense in this digital wild west.
