IRS Technology Budget Cuts 2024 Slash $2B Without Service Disruptions

David Brooks
5 Min Read

The IRS announced substantial cuts to its technology budget this week, trimming approximately $2 billion without disrupting taxpayer services. This surprising move comes amid broader discussions about federal spending and IRS modernization efforts.

Treasury official Scott Bessent confirmed the cuts during a financial policy forum in Washington. He stressed that essential taxpayer services would remain intact despite the significant budget reduction. The technology spending decrease represents roughly 12% of the agency’s annual technology allocation.

“We’ve found efficiencies within our digital infrastructure that allow us to maintain service levels while reducing costs,” Bessent explained. The IRS plans to achieve these savings by consolidating redundant systems and postponing certain modernization initiatives previously deemed non-critical.

The technology reductions come after Congress approved an $80 billion funding boost for the IRS through the Inflation Reduction Act in 2022. That legislation aimed to help the agency replace aging computer systems and improve taxpayer services. However, political pressure to reduce federal spending has forced the agency to reassess its technology roadmap.

Financial analysts view the cuts with mixed opinions. Morgan Stanley’s government technology sector analyst Jamie Friedman noted the potential long-term consequences. “While immediate services may continue uninterrupted, delayed technology upgrades often create larger expenses down the road,” Friedman said in a client note yesterday.

The IRS has struggled with outdated technology for decades. Some core tax processing systems date back to the 1960s, running on COBOL programming language that few modern programmers understand. These legacy systems have contributed to processing backlogs, particularly during the pandemic when tax rules changed rapidly.

Former IRS Commissioner Charles Rettig had previously warned about the risks of underfunding technology improvements. In Congressional testimony last year, he emphasized that modernizing the agency’s infrastructure was essential for improving enforcement and reducing the tax gap – the difference between taxes owed and taxes collected.

The technology budget reduction raises questions about the IRS’s ability to implement artificial intelligence tools that Commissioner Danny Werfel had promoted as key to improving efficiency. The agency had planned to deploy AI for document processing and fraud detection, potentially saving millions of work hours annually.

Taxpayer advocates worry the cuts could eventually impact service quality. “Technology investments directly affect how quickly refunds are processed and how efficiently taxpayer questions get answered,” said Nina Olson, former National Taxpayer Advocate. She cautioned that short-term savings might lead to longer-term service degradation if critical systems aren’t updated.

The Treasury Department maintains that the reduction comes after a thorough review identifying areas where spending could be trimmed without affecting core functions. Officials highlighted that certain planned technology purchases could be deferred while still meeting essential operational needs.

Industry observers point out that the timing aligns with the approaching presidential election, as both parties position themselves on government spending issues. Tax policy has become increasingly politicized, with Republicans generally favoring reduced IRS funding while Democrats support modernization investments.

Market reaction to the announcement has been minimal, with tax preparation companies showing little movement on Wall Street. This suggests investors don’t anticipate immediate impacts on tax filing procedures or compliance requirements.

The Federal Reserve Bank of St. Louis recently published research indicating that IRS technology investments typically yield returns of $5-$7 for every dollar spent through improved compliance and efficiency. This economic multiplier effect complicates the long-term financial impact of technology spending reductions.

Congressional oversight committees have requested detailed explanations of how the cuts will be implemented without affecting taxpayer services. Representative Jason Smith, who chairs the House Ways and Means Committee, has scheduled hearings next month to examine the potential consequences.

For average taxpayers, the immediate effects should be minimal. Filing procedures for the 2024 tax season remain unchanged, and the IRS has committed to maintaining current service levels for phone support and online assistance.

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David is a business journalist based in New York City. A graduate of the Wharton School, David worked in corporate finance before transitioning to journalism. He specializes in analyzing market trends, reporting on Wall Street, and uncovering stories about startups disrupting traditional industries.
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