PRIVACY POLICY

1. INTRODUCTION

Welcome to EpochEdge (“we,” “our,” or “us”). At EpochEdge, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.epochedge.com (the “Site”) or use our services.

Please read this Privacy Policy carefully. By accessing or using the Site, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our Site.

2. INFORMATION WE COLLECT

We collect information from and about users of our Site in various ways:

2.1 Information You Provide to Us

  • Account Information: When you register for an account, we collect your name, email address, username, and password.
  • Profile Information: Information you provide in your user profile, such as your profession, interests, and profile picture.
  • Communication Information: Records and copies of correspondence if you contact us, including email addresses and phone numbers.
  • Payment Information: If you subscribe to our premium services, we collect payment details, billing addresses, and other financial information necessary for processing payments.
  • User Contributions: Comments, articles, posts, or other content you contribute to the Site.
  • Survey Responses: Information you provide when responding to surveys or questionnaires.

2.2 Information We Collect Automatically

  • Usage Information: Details of your visits to our Site, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Site.
  • Device Information: Information about your computer, mobile device, and internet connection, including your IP address, operating system, browser type, and device identifiers.
  • Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to track activity on our Site and hold certain information. See our Cookie Policy section for more details.

3. HOW WE USE YOUR INFORMATION

We use information that we collect about you or that you provide to us, including any personal information:

  • To provide, maintain, and improve our Site and services
  • To process and complete transactions, and send related information including confirmations and invoices
  • To provide customer support and respond to your requests or inquiries
  • To send administrative information, such as updates to our terms, conditions, and policies
  • To personalize your experience on our Site and deliver content relevant to your interests
  • To monitor and analyze usage patterns and trends to improve the Site’s functionality and user experience
  • To notify you about changes to our Site or any products or services we offer
  • To protect the security and integrity of our Site
  • For marketing purposes, such as sending promotional emails about new articles, features, or other news-related content
  • To fulfill any other purpose for which you provide it or for which we have your consent

4. DISCLOSURE OF YOUR INFORMATION

We may disclose personal information that we collect or you provide:

4.1 To Third Parties

  • Service Providers: Companies that perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
  • Business Partners: With your consent, we may share your information with business partners to offer you certain products, services, or promotions.
  • Advertisers and Advertising Networks: To help us and our advertisers deliver more relevant advertisements and understand their effectiveness.

4.2 For Legal Reasons

  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request
  • To enforce or apply our Terms of Use and other agreements
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of EpochEdge, our customers, or others

4.3 Business Transfers

If EpochEdge is involved in a merger, acquisition, or sale of all or a portion of its assets, your personal information may be transferred as part of that transaction.

5. COOKIES AND TRACKING TECHNOLOGIES

5.1 Cookies

We use cookies and similar tracking technologies to track activity on our Site and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

5.2 Types of Cookies We Use

  • Essential Cookies: Necessary for the operation of the Site.
  • Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our Site.
  • Functionality Cookies: Used to recognize you when you return to our Site.
  • Targeting Cookies: Record your visit to our Site, the pages you have visited, and the links you have followed.

5.3 Managing Cookies

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

5.4 Do Not Track Signals

We do not currently respond to Do Not Track (DNT) signals. However, you can set your browser preferences to decline cookies and other tracking technologies.

6. YOUR CHOICES AND RIGHTS

Depending on your location, you may have certain rights regarding your personal information:

6.1 Access and Correction

You can review and change your personal information by logging into the Site and visiting your account profile page.

6.2 Opting Out

  • You can opt-out of receiving promotional emails by following the unsubscribe instructions in each email.
  • You can adjust your browser settings to refuse cookies or alert you when cookies are being sent.

6.3 Data Subject Rights

Depending on your jurisdiction, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate personal information
  • Request deletion of your personal information
  • Request restriction of processing of your personal information
  • Data portability
  • Object to processing of your personal information
  • Withdraw consent

To exercise these rights, please contact us at support@epochedge.com.

7. DATA SECURITY

We have implemented measures designed to secure your personal information from accidental loss and unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers behind firewalls.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Site.

8. DATA RETENTION

We store your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

9. CHILDREN’S PRIVACY

Our Site is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this Site. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information.

10. INTERNATIONAL DATA TRANSFERS

EpochEdge is based in the United States. If you are accessing our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our servers are located.

11. THIRD-PARTY LINKS

Our Site may contain links to third-party websites, plugins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

12. CHANGES TO OUR PRIVACY POLICY

We may update our Privacy Policy from time to time. If we make material changes, we will notify you by email or through a notice on our home page. The date this Privacy Policy was last revised is identified at the top of the page.

13. CALIFORNIA PRIVACY RIGHTS

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). Please see our California Privacy Rights section for more information.

14. CONTACT INFORMATION

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

EpochEdge
Email: support@epochedge.com

15. CALIFORNIA PRIVACY RIGHTS SECTION

15.1 Rights Under the CCPA/CPRA

California residents have the right to:

  • Know what personal information we collect and disclose
  • Request deletion of personal information
  • Opt-out of the sale or sharing of personal information
  • Non-discrimination for exercising these rights
  • Limit the use and disclosure of sensitive personal information
  • Correct inaccurate personal information

15.2 Exercising Your California Privacy Rights

To exercise your California privacy rights, please submit a verifiable consumer request by:

  • Emailing us at support@epochedge.com

We will respond to verifiable requests within 45 days.

16. NEVADA PRIVACY RIGHTS

Nevada residents have the right to opt out of the sale of certain “covered information” collected by operators of websites or online services. We currently do not sell covered information as defined in Nevada law. However, if you would like to be notified if we decide in the future to sell personal information covered by Nevada law, please contact us at support@epochedge.com.

17. EUROPEAN PRIVACY RIGHTS

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have certain rights under applicable data protection laws:

17.1 Legal Basis for Processing

We process your personal information on the following legal bases:

  • Consent
  • Performance of a contract
  • Legitimate interests
  • Compliance with legal obligations

17.2 Data Protection Rights

You have the right to:

  • Access, correct, update, or request deletion of your personal information
  • Object to processing of your personal information
  • Data portability
  • Withdraw your consent
  • Lodge a complaint with a data protection authority

To exercise these rights, please contact us at support@epochedge.com.